Emergency Pump Repair & Installation

A brand new sump pump model.You have spent endless hours (plus an unmentionable amount of money) converting your basement into a stylish living area for your family. It could be a game room, home office, wet bar, man cave or some other specific type of room. Or perhaps your basement is a storage area for priceless memories and important documents. It could be a place where you keep family photos, insurance forms, sports equipment, off-season clothing, or trophies and awards.

Whatever you use your basement for, it can all be ruined in a matter of moments: reduced to a moldy, nasty mess. Whether the cause is a busted pipe or a natural disaster, without a sump pump your hard work is done for. That's why our technicians install, render service to, repair, and maintain sump pumps to help keep you comfortable, and protect your investment.

What Is A Sump Pump & How Does It Work?

A sump pump is a critical piece of equipment for a basement, or any crawlspace waterproofing system. This electrically powered device does the emergency work in keeping your basement dry. Constructed alongside the sump pump is a sump pit: a medium-sized hole with gravel set in the lowest part of your basement or crawlspace. Over time, or in the event of an emergency, gravity will cause water to collect in the pit.

The job of a sump pump is to keep your basement or crawlspace dry by pumping water through the pit to drain in the soil beneath your home. When the water level in the pit reaches a certain height, the sump pump will automatically turn on and direct the water to drain away from your building, thus keeping the space dry.

Sump pump setups don’t have to be ugly! Instead of being installed in an open hole, they can be housed in a plastic sump liner with a cover, which makes them much more appealing and unobtrusive.

What Types Of Sump Pumps Are There?

Photo of a submersible sump pump.When searching for a sump pump, there are two main pump designs: submersible and pedestal. A submersible pump has a waterproof housing, with the pump located at the bottom and the outlet pipes at the top. A pedestal pump looks like a flat stick with a fat head, with the pump on top of the stick outside of the pit, and the pipe reaching down into the pit to draw out the water.

Pedestal pumps are louder, but are less expensive than submersible pumps. Both types need electricity to run. It's a good idea to have a ground fault circuit interrupter (GFCI) on the pump's outlet to avoid electrocution.

Why Rely On A Sump Pump In Your Basement?

There are many reasons to rely on a sump pump in your basement to keep your living area dry and looking like the day you finished putting it together. You don’t want to have a water-filled game room or soggy documents, which is why having a dependable sump pump for your basement is important. Here are a few features to look for when shopping for a pump:

  • Quality Components

    A reliable motor that will handle high water volume and run for longer times.

  • Water Alarm

    Built-in alarms that go off if water rises above the level that should have been handled by the pump.

  • Reliable Performance

    Clog-proof features, jam-proof features, and check valves to reduce pump run times.

  • Waterproofing Systems

    Ensure that the sump pump is waterproofed by a premium waterproofing company.

  • Power Outage Protection

    A back-up feature to keep your sump pump running during a power outage.

  • Don't Go Sub-Par

    Sump pumps are critical pieces of equipment for your home. It's worth the money to invest in quality.

Why Do Some Sump Pumps Fail To Work Properly?

Repairing backflow caused by a malfunctioning sump pump.

Your sump pump is similar to a first aid kit: it helps to take care of the health of your basement. However, sometimes they can fail to work the way they are designed to. Here are a few of the reasons why a sump pump might fail:

  • A Stuck Switch

    This is one of the most common problems. If the pump shifts inside the basin, it can cause the float switch to become lodged against the side of the pump. Debris can also jam the float switch.

  • Power Failure

    Bad weather and power failures can cut off the electricity to your sump pumps. If this happens, having a backup generator or battery power source on hand is recommended.

  • Overwhelmed Pump

    A pump can be overwhelmed by too much water if it is not the right size or strength to handle the amount of water it is taking in.

  • Clogged Or Frozen Discharged Pipe

    A sump pump's discharge pipe can become frozen or clogged with debris, in which case the water will flow backwards in the pipe and flood your basement.

  • Improper Installation

    DIY sump pump installations can be the cause of this issue. It is very important to have a sump pump installed by an experienced professional.

Sump Pumps Should Be Maintained Regularly

To ensure that your sump pump is working as it should and that your living space stays dry, it's important to have it inspected annually. Besides scheduling annual maintenance from our expert technicians, there are a number of maintenance steps you can do on your own:

  • Ensure that your pump is standing up vertically. If your pump is leaning over, it may not work properly — or at all. Vibrations from operation can also cause it to lean over time.
  • Test your pump often to ensure it works. This can be done by pouring water into the pit to make sure the pump starts automatically.
  • If your pump is a submersible, remove it and clean the grate (if you are uncomfortable doing this, you may want to let a professional take care of it).
  • Ensure the outlet pipes are firmly sealed together.
  • Ensure the discharge pipe vent hole is clear of obstructions.
  • Ensure that your pump is plugged into a good GFCI outlet and that the cord is in good condition. Some GFCI breakers can trip and shut off the pump, so periodically check and reset it if needed.

Remember, your basement is your home's foundation as well! Keeping it safe from flood damage with a sump pump is important. Keeping your sump pump working properly is even more important. Let our technicians help with annual maintenance, repairs, and service at reasonable prices.